Frequently Asked Questions
Below are a few commonly asked questions you may have.
If you have any further questions, please do not hesitate to call my cell phone at 204-797-8839 or email me at email@example.com
Q. What are your professional qualifications?
I have a Master's Degree in counselling and am nationally certified as a Canadian Certified Counsellor (CCC) by the Canadian Counselling and Psychotherapy Association (CCPA - CCC #10001027).
CCPA's Counsellor Certification Program is a national service that identifies to the public those counsellors who CCPA recognizes as qualified to provide counselling services in Canada. Obtaining the status of Canadian Certified Counsellor (CCC) includes recognition of standards of professional preparation (Masters Degree and specific counselling training), continuing education, and a formal code of ethics. As a self-regulating body, CCPA provides advice and discipline for certified members on matters of professional conduct. Certification with CCPA is different from membership with CCPA. This distinction between membership and certification is for the benefit of the public. Certification represents a successful evaluation of a member’s qualification to practice. Only counsellors who are certified by CCPA are permitted to use the trademarked title Canadian Certified Counsellor and/or the acronym ‘CCC’.
Q. What can I expect from my first appointment?
Our first meeting is an opportunity for us to get to know each other. I will email my intake form to you before the appointment; it contains pertinent information about me, my approach and the counselling process in general. I will carefully listen to your counselling concern and together, we will collaborate to formulate initial goals for therapy. I will then develop a general treatment plan for the initial way forward and share my recommendations with you.
Q. How often will we meet?
It depends on the nature of your counselling concern. Most often I recommend one visit per week to start. 8-12 sessions is considered short-term therapy, but some people decide to continue for a longer term. Others however, might require only a few sessions or decide to follow-up on an ‘as needed’ basis. We will collaboratively re-assess frequency as the process continues.
Q. How do I make an appointment?
I welcome your inquires by phone (Cell: 204-797-8839) or email (firstname.lastname@example.org).
Q. When are you available for appointments?
I have appointments available Monday to Friday; during the day and some evenings.
Q. Where are you located?
My counselling office in the Winnipeg Counselling Group (WCG) offices. WCG is located in Suite 106 in the Pembina Professional Building at 1200 Pembina Hwy, Winnipeg.
Q. Can I connect with you for counselling sessions via 'Video Calling'?
Yes, I am able to conduct counselling sessions via video calling using Skype, FaceTime or similar means.
Q. What are your counselling session fees?
I charge $95 for a 60-minute individual session. I offer extended sessions of 90 minutes for $140. For couples and families, 60 minute sessions are $110 and extended 90 minute sessions are $160.
Q. Do you offer counselling at a reduced fee?
I do. I reserve a set number of openings for clients who request therapy at a reduced fee. If these spots are full, I can put you on a waiting list and call you when a space opens up.
Q. What are my payment options?
I accept cash, cheque, e-transfer and credit cards (Visa, Master Card, American Express and Discover). Payment is due at the end of the session.
Q. What is your cancellation policy?
I require a 24-hour cancellation notice. If the cancellation occurs within the 24 hour window, there will be a $50 cancellation fee.
Q. How does couples therapy work?
Most often, the purpose of couples therapy is to explore the challenges and negative cycles in the relationship that prevent a secure, intimate connection. Often, there have been what I call ‘relationship injuries’ that require exploration and resolution for both partners. Together, we can explore the experiences that led to disconnection or the breakdown of the relationship in order to resolve the issues and work toward healing and reconnection. In other cases, we may be working together to discern the viability of the relationship going forward.
I have training in Emotionally Focused Therapy (EFT), as well as Level 1 and 2 training in the Gottman Method. Both are well researched, evidence based approaches to couples counselling.
You can read more about these two approaches here:
Gottman Method: https://www.gottman.com/about/the-gottman-method/
Q. What if my spouse does not want to come to couples therapy?
I would invite you to come on your own. Together, we can begin working toward positive change in your intimate partnership.
Q. Do you work with children and youth?
Yes, I have extensive experience working with children and youth ages 6-19. I have a broad set of skills to approach a wide variety of issues that affect children and youth, as well as their parents and caregivers.